LA Fitness only accepts written cancellation — the official form, mailed in or handed to your club. Below is the exact process, the correct address, and a cover letter to send with it.
Enter your details below to receive your personalised cover letter by email — send it together with LA Fitness's official cancellation form.
Phone and email listed here are for general questions — to cancel, use the method in the first row above.
Find your member/barcode number — on your keytag, in the app, or on a billing email.
Log into your My LA Fitness account → Account Information → print and sign LA Fitness's cancellation form. Add the cover letter from above — it's already addressed to the right PO box.
To LA Fitness, P.O. Box 54170, Irvine, CA 92619-4170 — postmarked ≥5 business days before billing. Or hand it in and get a dated receipt.
Save the certified-mail receipt and request written confirmation (processing takes 7–10 business days).
Check 2–3 billing cycles. If rebilled, dispute with your bank using your proof.
In August 2025, the U.S. Federal Trade Commission sued LA Fitness's parent company for making cancellation deliberately difficult. That's exactly why you should keep every receipt — if you're charged after a documented cancellation, dispute it with your bank and report it at reportfraud.ftc.gov.
No. LA Fitness staff are not set up to accept phone or email cancellations. The only reliable ways are in person at your home club or by mailing the signed official cancellation form — with a cover letter — by certified mail.
No — there is no one-click online cancellation. The official route is printing the cancellation form from your My LA Fitness account and mailing it by certified mail (or handing it in at a club). The letter from this page serves as a dated cover letter alongside that form — keep the mailing receipt as proof.
It's the most common complaint, and part of the FTC's case. Always send certified mail, keep the receipt, request written confirmation, and dispute any wrongful charge with your bank.
Yes — around $10/month for monthly members, or roughly $35 for a multi-month freeze for paid-in-full members. Useful if you might return.